Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Privacy policy

Privacy Policy — Bennet and Fitz Papier
Information I Collect
To fulfill your order, I receive personal information from Etsy that you’ve authorized them to
share, such as your name, email address, shipping address, payment information, and the details
of the product you’re ordering. You may also provide additional information if you contact me
for a custom order.
Why I Need Your Information & How I Use It
I rely on several legal bases to use your data, including:
• To fulfill your order and provide customer support
• To comply with legal obligations (such as tax and accounting laws)
• To pursue my legitimate business interests
• With your consent, where applicable
Information Sharing & Disclosure
I share your information only for very limited reasons and in limited circumstances:
• Etsy: As necessary to provide my services and comply with Etsy’s Terms of Use.
• Shipping Providers: I share your address and contact details with USPS or FedEx to deliver
your order.
• Service Providers: Only to the extent needed for payment processing, delivery, or customer
service.
• Legal Compliance: If required by law, such as responding to lawful requests or preventing
fraud.
Data Retention
I retain your information only as long as necessary to provide my services and meet legal
obligations, generally 4–7 yearsfor tax and accounting records.
Transfers of Personal Data
If your information is transferred outside the EU, I rely on lawful mechanisms such as Standard
Contractual Clauses or your consent to ensure your data remains protected.
Your Rights (EU Buyers)
You may request to access, correct, or delete your personal information. You may also object to
or restrict my use of your data. To exercise these rights, contact me using the email below.
Contact Me
For GDPR purposes, I, Patrice with Bennet and Fitz Papier, am the data controller of your information.
If you have any questions or concerns, you may contact me at: bennetandfitzpapier1@gmail.com